Cancellation & Refund Policy – Asian Tribe

Order Cancellation

• Orders can be cancelled within 12 hours or before dispatch.

• Once shipped, cancellations cannot be accepted.

To cancel, contact:
📩 Email: support@asiantribe.in (or provide your real support email)
Include order number & reason for cancellation.

Refund Eligibility

Refunds are issued only in the following cases:
✔ Damaged or defective product received
✔ Wrong item delivered
✔ Order lost in transit
✔ Out-of-stock after purchase (full refund)

Refund claims must be submitted within 48 hours of delivery with clear photos/video as proof.

Refund Processing

• Approved refunds will be processed within 7–10 business days to the original payment method.

• A small processing fee may apply depending on the payment gateway.

Non-Refundable Cases

❌ Customer changed mind
❌ Products damaged after delivery
❌ Items without original packaging/tags
❌ Customized or made-to-order products